Refund policy

We offer a 30-day return policy, which means you have 30 days to request a return after receiving your goods.

To begin a return, send an email to info@ShopGlowfinity.com. We'll provide you with instructions on how to ship your package and where to deliver it.

If you have any questions about returns, please email us at info@ShopGlowfinity.com.

Issues and damages

Please inspect your order upon receipt and notify us as soon as possible if an item is broken, damaged, or you receive the incorrect item so that we can assess the situation and correct it.

Please email us at info@ShopGlowfinity.com if you have any questions.

Exchanges

Returning the item you have and making a separate purchase for the new item is the quickest approach to ensure you get what you want.

Please email us at info@ShopGlowfinity.com if you have any questions.

Refunds

Once we've received and inspected your return, we'll let you know. Then your original payment method will be automatically refunded. Please keep in mind that your bank or credit card company may take up to 7 business days to process and send your refund.

Please email us at info@ShopGlowfinity.com if you have any questions.

Warranty

A three-year limited guarantee is included with all Glowfinity Teeth Whitening products purchased at www.ShopGlowfinity.com. Please verify your order upon receipt and call us promptly if an item is defective, damaged, or you have received the incorrect item so that we can assess the situation and make the necessary corrections, free of charge. For up to 3 years from the original purchase date, we will also replace products that become damaged or defective due to normal usage and storage in accordance with the instructions supplied with each product. To register a warranty claim, please send an email to info@ShopGlowfinity.com.

Please email us at info@ShopGlowfinity.com if you have any questions.

Summary of our return policy

Countries: United States

Policy URL: https://www.ShopGlowfinity.com/policies/refund-policy

Accept returns?: Yes

Return method: by mail

Return window: 30 days from the delivery date

Item condition: new, used

Restocking fee: no fee

Return reason and fees: Customer responsibility (remorse), no fee (defective)